Report a Cybersecurity Incident
By reporting a cybersecurity incident, you can help the Office of Information Security and Privacy (OISP) protect Towson University.
What is a cybersecurity incident?
A cybersecurity incident is defined as a violation of Towson University's OTS Policies. Common violations of these policies include:
- phishing scams that mimic Towson University
- malware/viruses
- unauthorized access to your account
When to report a cybersecurity incident
OISP would like to know if you suspect that:
- Your university-owned computer becomes infected
- You received a phishing email
- Someone else has fraudulently accessed your account
How to report an incident
Cybersecurity incidents
Submit a service request with this info:
- Your name and NetID
- Date and time you first noticed the suspicious activity
- Computer name (e.g. "Johns-PC")
- Operating System (e.g. Windows 8, Mac OS X 10.10)
- Brief description of the incident - did you download something? Did you download a file from a USB flash drive? Has someone else been sending emails from your account?
Financial Identity Theft at TU
To report a financial red flag or the suspected identity theft of a TU customer, complete and submit the Identity Theft Incident Report.
Get an infected computer cleaned
The Office of Information Security and Privacy does not clean your computer. To have your computer cleaned, contact the OTS Technology Support Desk.